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MY CART

FAQ

  • Can I customize my board?
    Absolutely. We offer custom sizes, colors, glassing options, and fin setups. Just share your ideas—we’ll work together to bring your vision to life.
  • How do I order a board?
    You can place an order directly through our online store. If you’re not sure what to choose, feel free to reach out via Instagram DM or email. You’ll be talking directly with the shaper.
  • How long does it take to make a board?
    It usually takes about 10 to 14 weeks from the time of your order. Depending on the design and the current queue, this may vary a little—we take the time to shape each board carefully.
  • Can I pick up my board in person?
    Yes, local pickup near San Onofre is available. We’ll arrange a time that works for both of us.
  • Do you ship internationally?
    Yes! We ship within the U.S. and worldwide, including Japan. Shipping costs vary based on board size and destination—please contact us for a quote.
  • Will I need to pay import taxes or duties?
    Depending on your country, you may need to pay import taxes or customs duties when the board arrives. These are the buyer’s responsibility.
  • Do you offer board repairs or maintenance?
    Yes. We can handle repairs when needed. Please send us some photos first so we can assess the damage and let you know the timeline.
  • What makes Sun Dolphin different?
    Every board is hand-shaped, one at a time. We’re not a mass-production factory—we’re about real connection between surfer and shaper. That’s the heart of what we do.
  • Got more questions?
    Send us a message anytime—whether you have a specific model in mind or just an idea of how you want to surf, we’re here to help.
  • I don’t know which model is right for me. Can you help?
    Definitely. We’ll ask about your experience level, build, and the kind of waves you like to surf. Whether you’re a beginner or a seasoned surfer, we’ll find something that fits.
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